In today’s world of cut-throat competition, it has become increasingly important for every brand to hold a good reputation in the market. The majority of your customers tend to search the internet when they want to know about your company or business. Not only your customers, but even your investors tend to do the same. In such a situation, you need to maintain a good reputation for your brand online. Having a negative reputation can harm your business badly. This is why it becomes important for you to take care of your online reputation.
In order to maintain your online reputation, you can make use of various ORM tools. With the help of these tools, you cannot only improve your reputation but will also benefit yourself in a number of ways as well.
Many companies are known to rely on online reputation management services and tools in order to improve their reputation. If you wish to make your business a successful one then you should take the necessary steps to improve your reputation online. Here are some of the tools that you need to know about:
Top 6 Leading Online Reputation Management Tools for 2020
This ORM tool is primarily used by local businesses to keep track of their online reviews. Reputology is known to monitor review sites like Facebook, Google, hospitality, healthcare, and real estate. You can even respond to these reviews from the app itself. This tool is an ideal one for multi-location businesses. It helps these types of businesses to keep a track of their reviews of each of their locations, all in one place. With the help of this app, you can measure the overall reputation of your business across different locations. The best thing about this tool is that it can be integrated with Hootsuite. This allows you to manage and monitor your reviews on the same dashboard.
This is one of the Best reputation management tools that are available out there. This particular tool helps you to manage your business reputation on social networking sites. In addition, it also helps you to connect with your target audience across different stages. This ORM tool is considered to be an ideal choice for small-sized businesses. The tool offers you a free trial. Some of the highlighted features of the app include a real-time dashboard, salesforce chatter support, excel add-in, etc. You can also consult an ORM expert for some effective online reputation management tips as well.
This ORM tool is one of the most preferred choices for offices, advertisers, enterprise departments, and research groups. Businesses that wish to provide administration to their clients, tune in to open feedbacks, and stay pertinent can make use of this app. some of the highlighted features of the tool include tracking the brand buzz and accessing consumer sentiments.
This is yet another great Orm services tool to use for your business. With the help of this tool, you can win more positive reviews from your customers. This is made possible by automating the multi-channel review acquisition campaign through text messages and emails. You can also respond to the new reviews from your app. it also allows you to measure your ROI resulting from your ORM efforts.
#5. The Brand Grader
If you are looking forward to making use of the best tools then you should definitely try out the Brand Grader. This particular tool can provide you with useful information on the performance of your brand online. All you need to do is provide your email account and brand name to use this tool. In other words, it is pretty user-friendly and convenient to use. The app provides you with a report based on the performance of your brand. In addition, you can also avail of an overview of the online presence of your brand. The report provided by the tool contains useful information from the last seven days.
This particular app is known to provide a detailed analysis of any app or website. With the help of this particular app, you can get a lot of information about your site. In addition, you can also get information about your competitor’s site as well. Therefore, it will be easier for you to compare the performance of your site with your competitors. You can get useful industry insights from this app which may help you to understand the reputation of your brand within your particular field.
So, these are some of the best online reputation management tools that you can consider using for your business. It is very crucial for you to maintain your online reputation. After all, the success of your business is heavily based on this factor.